Consumables

Customer Service is Not a Department, It’s Everyone’s Job

The purpose of our business is to create a customer who creates a customer

Make a customer, not a sale

Customer satisfaction has value, but customer loyalty is priceless.  Customers don’t expect us to be perfect, but we will fix things when they go wrong.  Our loyal customers; they don’t just come back, they don’t simply recommend us, they insist that their friends do business with us.

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